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Customer Project Manager in Lower Austria

About Us

International consulting & project execution group supporting companies’ growth & cross‑border expansion 
in Europe, and North&South America: Market Research 
& Advisory, Regional Consulting, flexible Operations and modern HR & Recruitment solutions.

Innovative ‘glocal’ approach: addressing your needs with top‑quality cost‑efficient solutions by PRODENSA team of global experts & vetted local partners.

Employment type
Full time
Where
Niederösterreich, Austria

Job Description

About the Company:

Our CLIENT is a well‑established global leader in advanced industrial
technology solutions, operating across multiple international markets. With a
strong focus on innovation, sustainability, and operational excellence, they
deliver high‑quality, customized solutions to a diverse range of industries
including but not limited to power management.

About the Role:

We are looking for a Customer Project Manager to lead and coordinate customer projects within internal production teams. This role is
responsible for managing the full project lifecycle ‑ from purchase order to
final delivery ‑ensuring timely execution, high‑quality standards, and strong
customer communication.

Location: Lower Austria (hybrid: 3 days onsite / 2
days remote)
Contract Type: Full‑time permanent employment

 

Responsibility Scope

Project Ownership & Execution:
• Manage assigned customer projects from order receipt to delivery
• Create and maintain project plans, timelines, and milestones
• Monitor progress across engineering, procurement, production, testing, and
logistics
• Ensure delivery commitments in terms of scope, timing, and quality

Customer Communication:
• Act as the main point of contact for customers during project execution
• Coordinate technical clarifications, timelines, and project updates
• Lead customer meetings, status calls, and escalation handling
• Build and maintain strong, long‑term customer relationships

Cross‑functional Coordination:
• Collaborate closely with engineering, supply chain, production, and planning
teams
• Ensure smooth project execution through effective internal alignment

Commercial & Cost Awareness:
• Monitor project scope versus order confirmation
• Manage variation orders and additional cost topics
• Identify and escalate commercial risks

Quality & Delivery:
• Support Factory Acceptance Tests (FAT) and customer participation
• Ensure complete and accurate delivery documentation
• Drive issue resolution to ensure on‑time delivery and customer satisfaction

Reporting & Continuous Improvement:
• Maintain accurate project tracking and reporting
• Present project status, risks, and actions internally
• Lead lessons learned and contribute to process improvements


Requirements

We are looking for CANDIDATES with:

• Degree in Engineering, Business, Industrial Management, or
equivalent experience
• 3+ years of experience in project management, order management, or similar
roles
• Experience in manufacturing or engineered‑to‑order environments preferred
• Knowledge of electrical equipment, switchgear, or industrial projects is a
strong advantage
• Understanding of manufacturing project lifecycles
• Ability to read technical drawings is a plus
• Strong planning, coordination, and organizational skills
• Experience with ERP systems (SAP is an advantage) and Excel
• Strong communication and customer‑facing skills
• Excellent English skills (mandatory for this role)
• German language skills are a plus


Benefits

What we offer

• Opportunity to join a leading international industrial
environment in Austria
• Diverse and responsible role with a high level of autonomy
• Collaboration within a motivated and growing team
• Career development and continuous learning opportunities
• Modern production environment with advanced automation and Industry 4.0
standards
• Additional benefits such as mobility programs, meal support, health
initiatives, and company events

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